27th February 2013
Job title – Case Manager
We are looking for a new starter to join our small, family run, legal practice. The position, as Case Manager, is to handle new claim enquiries, to enter the details of each potential case into our online case management system and to act as a liaison between clients and solicitors. A good level of computer / IT literacy is therefore essential.
You must be vigilant with your time management and have similar experience working within an administrative capacity. You will be the client’s first point of contact and we looking for someone who has an open and friendly way of communicating, is personable at all times and is able to deal with potentially difficult clients. You also need to be able to deal with the pressures of a high volume of calls and email enquiries and work efficiently whilst still maintaining a high quality of work.
Good English, grammar and writing skills are essential. Some legal experience is preferable but not essential. Basic salary with commission.
If you would like to be considered for the role, please email a covering letter, with your CV to firstname.lastname@example.org.
"I feel I must write and thank you all your efforts in attaining for me my compensation over a dislocated/broken shoulder I sustained at work. From the outset, being nervous about making a claim, I was made at ease and assured that I had a legitimate claim and due to your persistence I have today received a cheque for £11,500 as compensation with costs to follow. The initial offer was no where near this figure but with your advice and perseverance you attained for me over double that first offer. I cannot thank you enough, nor your company, whom have kept me informed all the way and the time and effort that has been made on my behalf. Again my sincere thanks and best wishes for the future. " Richard Willmott, Bath
"I was very satisfied to say the least with the service which I received from yourself. You personally provided a very professional and efficient service throughout. I will not hesitate to use your services again in the future and recommend you to friends and family. A very happy customer. Many Thanks " Jessica Rogers, West Midlands
"I would like to thank Tom Street for handling the litigation proceedings of my redundancy appeal during 2009/10. Tom was successful in negotiating a satisfactory out of court settlement with the respondent, hence saving a lot of stress for me and my family. He took an honest and professional approach when outlining any possible outcome, including the negative aspect of maybe being unsuccessful. I would happily recommend his services to anyone in a similar situation as mine, because it was extremely comforting to have this type of support during a time of economical difficulty when faced with loss of earnings. " Anthony Dawson, Midlands