We take protection of your personal data extremely seriously and strictly adhere to the rules laid out by the latest data protection laws. The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose.
Below we provide information about the collection of your personal data when using the Do I Have A Case? website (as trading name of Tom Street & Co. Solicitors). Personal data is any data that can personally reference you, such as your name, email addresses and/or user interaction with the website.
- Collection of Personal Data
We employ technical measures to ensure data security, in particular to protect your personal data from threats when transmitting data as well as from third party access. These measures are constantly scrutinised and revised.
- Data Security
- Collection of Personal Data for use of the website
- Data Retention Policy
Information about you may be held in a number of locations within Tom Street & Co Solicitors: Contact information will be held on our Google Apps database and our Client Relationship Management (CRM) system Infusionsoft by Keap and potentially our invoicing system, Freeagent. It is also stored on our websites databases (www.tribunalclaim.com and www.caseportal.co.uk) for a short period of time (3 days), in order to ensure your data is not lost whilst transferring to our CRM system, after which it is deleted. Such information may also be held within physical files stored at our offices.
- Where information is held
We also use various external call centre services which may store some of your data (your name, contact details and brief details of your case), on their internal systems. We can provide a list of these services on request. ID info Information relating to bank details is held within the banking applications we use and on any electronic device to which that information was sent. Such information is automatically deleted after use.
You have the right to request information from us at any time about your stored data and the purpose of its storage. If you have given consent for the use of your data you can withdraw this consent at any time and you have the right to request/demand that your information is deleted from our systems. All requests and enquiries for information about, or objections to, the processing or retention of your data should be sent by email to the address specified below.
- Right to obtain information and revocation
Tom Street & Co Solicitors automatically deletes information we no longer have use for.
- Deletion of information
- Additional information
Data protection officer
Our data protection officer’s contact details are:
Tom Street & Co Solicitors Maidsgrove Farm Frome Somerset BA11 2PY