Taking Legal Advice About an Employment Issue



0800 014 8727

Call Us Now - MON - FRI - 9AM to 5.30PM



020 3923 0888

Call Us Now - MON - FRI - 9AM to 5.30PM
If you have free minutes then by all means use the mobile number if it's easier for you to dial.

Taking Legal Advice About an Employment Issue

When Should you Take legal Advice about an Employment Issue?

Most workers will, at one time or another during the course of their working lives, encounter a problem at work.  Whatever the nature of the problem then there are steps that you can take to try and improve the situation yourself  before taking legal advice from an expert.

Handling a Situation Yourself

Initially it is always worth trying to resolve a difficulty informally.  It might be that nobody has noticed that you are struggling with the amount of work you have to do or that the comments made by a colleague are upsetting you.  Try talking to your supervisor or manager as soon as you can.  If the problem relates to your manager then talk to another manager or go above their heads.  Some people may find it easier to email rather than talk to someone face to face and that is a perfectly acceptable way of approaching the problem.  If, having made every attempt to resolve your problem informally then your next step is to make a more formal complaint.

Grievance Procedures

A grievance procedure is effectively the method by which employees may make formal complaints to their employers.  The procedure should be set out in writing and openly available to you.   The most likely place to find it would be in your contract, a company handbook or on the intranet.  If a company is large enough to warrant a personnel or human resources department then they should be able to advise you about the procedure.  A grievance procedure is a three step process.

You may also find it useful to look at the ACAS Guide to Discipline and Grievances at Work for further information.

Writing your Complaint

Having decided that you wish to make a formal complaint or grievance then you will need to put that complaint in writing.  The letter that you write should include all the problems that you are experiencing, the date and details of any incident that you wish to complain about and the details of any colleagues who might have witnessed what has happened.  Your employer need not consider anything that you have not included in the letter if you then bring it up at the grievance meeting.

Why the Best Employment Legal Advice is to go through a Grievance Procedure.

It is always worth going through a grievance procedure before attempting to make a complaint to an employment tribunal.  In order to deter employees from bringing their problems to tribunals before going through a company’s own internal complaints process, a tribunal is entitled to make a 25% reduction in any award that it grants to a claimant if that claimant has unreasonably failed to go through a grievance procedure.

If, despite having tried informally and formally to resolve the problems you are having at work, then you should consider taking employment legal advice.  Our legal helpline is a good place to start.  You can call us on 0800 014 8727 and speak to a member of our legally qualified team for free initial advice about what to do next.

When you are strongly advised to take employment law advice

There are occasions when you should take legal advice about an employment issue sooner rather than later.

Timing of employment legal advice

In most cases you must have issued your case to an employment tribunal within three months.  For example, in the case of  a complaint of unfair dismissal  that must be within three months of being dismissed.